{"id":533,"date":"2020-05-08T04:42:45","date_gmt":"2020-05-08T04:42:45","guid":{"rendered":"http:\/\/159.89.53.8\/?page_id=533"},"modified":"2020-05-13T02:21:17","modified_gmt":"2020-05-13T02:21:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/crushapps.com\/scout\/faq\/","title":{"rendered":"Scout Camera – Frequently Asked Questions"},"content":{"rendered":"\n

Click or tap a question below.<\/h3>\n\n\n\n

General<\/h2>\n
\n \n <\/a>\n

<\/i><\/a> How can I get photos from Scout Camera onto my computer?<\/h4>\n
\n

There are a couple of options:<\/p>\n

    \n
  1. Connect your iOS device to your computer, then open iTunes and follow these steps:
    \"\"<\/li>\n
  2. Save photos from Scout Camera to your iOS device’s camera roll, then connect the device to your computer \u2013 and transfer photos using an application like: Photos, Image Capture, Lightroom<\/li>\n<\/ol>\n <\/div>\n \n <\/a>\n

    <\/i><\/a> I receive a message that Scout Camera will not run on iOS 11, will you fix this?<\/h4>\n
    \n

    Unfortunately Scout Camera will not be updated to support iOS 11.<\/p>\n

    If you’ve already updated to iOS 11 and need to retrieve your photos, you can connect your iOS device to your computer, then open iTunes and follow these steps:<\/p>\n

    \"\"<\/p>\n <\/div>\n \n <\/a>\n

    <\/i><\/a> Help! The app crashes when I take a photo!<\/h4>\n
    \n

    I’ve had a couple of reports of the app crashing on an iPhone 4S when trying to take a photo. This can occasionally happen when the device is low on memory. You should be able to clear it up by restarting the device:<\/p>\n

      \n
    1. press and hold the sleep\/wake button on the top of your device until the red “slide to power off” slider appears<\/li>\n
    2. swipe your finger across the slider to turn the device off<\/li>\n
    3. press and hold the sleep\/wake button again until the Apple logo appears<\/li>\n<\/ol>\n <\/div>\n <\/div>\n\n \n\n\n
      <\/div>
      <\/div><\/div>
      \n
      \n
      \n
      <\/i><\/div><\/div>
      \n

      Support<\/h3>\n\n\n\n

      Need help? Start here:
      Ikiru: Instructions<\/a> | FAQ<\/a>
      Paperless:       Instructions<\/a> | FAQ<\/a>
      Scout Camera:       FAQ<\/a><\/p>\n\n\n\n

      If you need further help or have a suggestion, contact me:
      feedback@crushapps.com<\/a>
      (Unfortunately I can’t respond to every email.)<\/em><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

      \n
      <\/i><\/div><\/div>
      \n

      About<\/h3>\n\n\n\n

      Crush Apps is an iOS software development company run by Jim Rhoades. I create outstanding applications that are fun and easy to use.<\/p>\n\n\n\n

      Read the blog<\/a> to find out more about what I\u2019m up to.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

      \n
      <\/i><\/div><\/div>
      \n

      Newsletter<\/h3>\n\n\n\n

      Sign up to receive news of upcoming releases and important announcements from Crush Apps.<\/p>\n\n\n

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      Click or tap a question below.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":52,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"_links":{"self":[{"href":"https:\/\/crushapps.com\/wp-json\/wp\/v2\/pages\/533"}],"collection":[{"href":"https:\/\/crushapps.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/crushapps.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/crushapps.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/crushapps.com\/wp-json\/wp\/v2\/comments?post=533"}],"version-history":[{"count":7,"href":"https:\/\/crushapps.com\/wp-json\/wp\/v2\/pages\/533\/revisions"}],"predecessor-version":[{"id":753,"href":"https:\/\/crushapps.com\/wp-json\/wp\/v2\/pages\/533\/revisions\/753"}],"up":[{"embeddable":true,"href":"https:\/\/crushapps.com\/wp-json\/wp\/v2\/pages\/52"}],"wp:attachment":[{"href":"https:\/\/crushapps.com\/wp-json\/wp\/v2\/media?parent=533"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}