Scout Camera - Support

Need help using Scout Camera? Start by seeing if your question is listed below. If you need further help feel free to contact me:

Help! The app crashes when I take a photo!

I've had a couple of reports of the app crashing on an iPhone 4S when trying to take a photo. This can occasionally happen when the device is low on memory. You should be able to clear it up by restarting the device:

  1. press and hold the sleep/wake button on the top of your device until the red "slide to power off" slider appears
  2. swipe your finger across the slider to turn the device off
  3. press and hold the sleep/wake button again until the Apple logo appears

How can I get photos from Scout Camera onto my computer?

There are a couple of options:

  1. Use iTunes file sharing by connecting your iOS device to your computer and then:
  2. Save photos from Scout Camera to your iOS device's camera roll, then connect the device to your computer – and transfer photos using an application like: Photos, Image Capture, Lightroom

Support

Need help using an app? Start here: Ikiru | Paperless | Scout Camera

If you need further help or have a suggestion, feel free to contact me:

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About

Crush Apps is an iOS software development company run by Jim Rhoades. I create outstanding applications that are fun and easy to use.

Read the blog to find out more about what I'm up to.